role & timeframe
user research – 2 weeks
graphical user interface – 16 weeks
platforms / technology
In the field of hematology (and medical equipment in general) users are used to outdated and complex user interfaces and operating flows. These are usually dressed up in less outdated graphics. Our challenge as designers was to redefine the very basics of interaction in hematology devices.
Our objective was to design a solution that makes blood testing quicker and more accessible. During the research phase we used the following tools: user research, user scenario modeling, mock-ups, physical prototypes, and user tests. We have conducted a user research with practicing doctors and medical assistants in order to get feedback about user flows and drawbacks of current solutions. After evaluation, we had set up a criteria which were later used to evaluate the many options we have created in the design phase.
Operation and user flow
The sample tube is inserted through the front lid and then processed by the machine automatically. The results are shown on the tilted touch screen. The setup and the fine tuning of the test all can be controlled through the user-friendly graphic user interface. To make the process even easier, specific functions can be assigned to different user profiles. Maintenance, reagent pack changing and service are easily manageable by removing the enclosure.
The main source of inspiration was the absolute functionality of the object. It had to comply with extreme usage and to be simple enough to be handled by inexperienced laboratory workers. Some of the innovations of Aquila are the reduced size and the simplified testing process. These were the key inspiration sources throughout the design process.